Frequently Asked Questions

We have a 48-h before departure cancellation policy. There will be no refunds for cancellations within the 48-hour time slot. We also have a minimum of 5 people per tour policy. In the unlikely event that we have to cancel because we have not met our minimum requirement, we will rebook you for another time or give you a full refund.

The minimum age to go on our whale watching tours is 3 years old.

All of our tours last 3 to 3.5h. Our experienced drivers know all the best places to view animals that make their home in the Salish Sea and around the Gulf Islands. During your tour, you could travel anywhere around the Gulf Islands and San Juan Islands between Georgia Strait and Juan de Fuca Strait.

The Salish Sea is home to Orcas (killer whales), Humpback whales, Gray and Minke whales and the occasional Fin whales. Porpoises, sea lions, seals, river otters, a huge variety of seabirds, and some very exotic land mammals that have been imported to the Gulf Islands are just a few of the many animals that you may also encounter on one of our tours. Check out our gallery to see photos from our recent tours.

We are a member of the Pacific Whale Watch Association (PWWA) and use their real-time wildlife sightings app. All the professional whale watching companies that are part of the PWWA work together to provide the best experience to customers. We also get many sightings reported to us from private boaters, shore sightings, and even from the ferries.

We have a 95% whale sighting rate. But on the rare occasion we don’t see any whales, you are welcome to join us on another tour free of charge. This offer does not expire!

We have two open-speed boats that comfortably seat 12 passengers and are washroom equipped. Our 30ft walk-around aluminum vessel is an excellent viewing platform that allows you to get the camera angle you need. Our 30ft zodiac vessel offers unsurpassed proximity to the water and the thrill of an open-hull boat. Both vessels meet Transport Canada safety standards and are designed specifically for wildlife viewing. They are extremely stable and are exceptional platforms for video or still photography. They are equipped with hydrophones to listen to the unique language of the whales.

Yes, we have small toilets on our boats, but we recommend you to go before as you’ll be wearing a big survival suit.

No, seasickness is not a common issue. Sidney has much calmer seas than Victoria or Vancouver, thanks to the protection of the Gulf Islands. If you are often experiencing motion sickness, we suggest you take some medication before the tour. You can also call us so we can work together to find the best solution for you (type of boat, wind forecast, etc.).

We provide a warm survival suit to protect you from the wind and water. Please dress appropriately for the weather on the day of your trip. Closed-toe shoes are required.

Yes, you can bring your camera to the tour. We recommend you also bring its protective case to keep it safe and dry on the boat. We stop many times to allow you to take pictures. Our driver will also take photos with our professional camera, and we can send you our best shots if you are interested.

The closest paid parking is in front of Port Sidney Marina, which costs $2.25 an hour. There is also paid parking on Second Street and Bevan, and Third Street and Bevan. You can check out the Sidney Parking information map.